Advanced Bookmarking: Get Faster, Smarter Access to Repair Information

A few months back, we introduced enhancements to the bookmark feature in our ProDemand and TruckSeries repair information products. While bookmarks aren’t a new concept, at Mitchell 1, we’ve applied an older concept in a fresh, more effective way.

We’ve made bookmarked articles more recognizable across several areas of the program and linked them to specific search terms for easier identification of desired information.

With our advanced bookmarking feature, we’ve made it faster for you to access the information you need. The bookmark icon will now perform two different actions depending on where you click on the Icon.

The first action is clicking the yellow icon in the Vehicle Header.

Now, by clicking directly on the yellow bookmark icon, you will be taken directly to the first bookmarked article within that section. So now the question is, how does this feature help improve my shop’s productivity? Here are two ideas thatmight help answer that question.

First, large jobs usually require special order parts, which can instantly delay job completion. By bookmarking job data, technicians can reduce lost time spent re-acquiring procedures. All relevant data can be saved for expedient retrieval.

Secondly, do you have a new technician in your shop who is unfamiliar with the program? Is anyone in the shop highly knowledgeable in using the repair program? You can preselect repair information for any job and save it in the history using bookmarks. This allows your apprentices to concentrate on the repair rather than learning the program.

We at Mitchell 1 hope you find some savings and value in this new feature we’ve introduced. We are always interested in your feedback on any part of our repair program.

For more information, feel free to reach out to us through Contact Us.

Ross Whiteley, Product Marketing Manager of Repair Products for Mitchell 1, has held roles of increasing responsibility at Snap-on over the past 14 years. Previously, Ross served as Product Manager for SUN Collision, Mitchell 1’s sister company, and as a Client Services Manager at Mitchell 1. He began his career after high school as a UPS driver in 1997 and went on to earn his MBA in business management with a concentration in Project Management at Purdue University. In the interim, he held various positions in the auto industry, including roles as Service Consultant at Lithia Chrysler Dodge and Assistant Service Manager at Cascade Automotive.

Advanced Bookmarking: Faster, Smarter Access to Repair Information

A few months back, we introduced enhancements to the bookmark feature in our ProDemand and TruckSeries repair information products. While bookmarks aren’t a new concept, at Mitchell 1, we’ve applied an older concept in a fresh, more effective way.

We’ve made bookmarked articles more recognizable across several areas of the program and linked them to specific search terms for easier identification of desired information.

With our advanced bookmarking feature, we’ve made it faster for you to access the information you need. The bookmark icon will now perform two different actions depending on where you click on the Icon.

The first action is clicking the yellow icon in the Vehicle Header.

Now, by clicking directly on the yellow bookmark icon, you will be taken directly to the first bookmarked article within that section. So now the question is, how does this feature help improve my shop’s productivity? Here are two ideas thatmight help answer that question.

First, large jobs usually require special order parts, which can instantly delay job completion. By bookmarking job data, technicians can reduce lost time spent re-acquiring procedures. All relevant data can be saved for expedient retrieval.